Customer Satisfaction Survey Form

1. Your overall impression of our site: *

	1	2	3	4	5
Extremely dissatisfied						Extremely satisfied

2. Ability to navigate within our site: *

	1	2	3	4	5
Extremely dissatisfied						Extremely satisfied

3. Organization of information: *

	1	2	3	4	5
Extremely dissatisfied						Extremely satisfied

4. How often do you visit our site?

Daily

Weekly

Monthly

Occasionally

Once

5. If you were looking for specific information, were you able to find it?

Yes, easily

Yes, but it took some effort

Only part of it

No

I was just browsing

6. How do you plan to use the information provided on our site?

7. Which best describes you/your affiliation?

8. How did you find our site?

9. Do you have suggestions about improving the site?

10. Would you still return to this website if you could get this information or service from another source?

Yes

No

11. Will you recommend this website to a friend or colleague?

Yes

No